> ## Documentation Index
> Fetch the complete documentation index at: https://help.doozy.live/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Connect UKG Pro Workforce Management

> Learn how to connect your UKG Pro Workforce Management account to Doozy

## Overview

This guide will walk you through connecting your UKG Pro Workforce Management (formerly UKG Dimensions) account to Doozy to sync employee data.

## Prerequisites

Before you begin, ensure you have:

* Administrator access to your company's UKG Pro WFM instance

## Credentials Required

* **Client ID** - Provided when your tenant was provisioned
* **Client Secret** - Provided when your tenant was provisioned
* **Username** - API user credentials
* **Password** - API user credentials
* **Subdomain** - Your UKG Pro WFM subdomain

<Note>If you don't have access to your Client ID or Client Secret, contact UKG Global Support for assistance.</Note>

## Steps

### Step 1: Create an API User

1. Identify an existing admin user who has access to all employees and locations
2. Go to **Menu** → **Maintenance** → **People Information**
3. Duplicate the user account by selecting the person and going to **Person** → **Duplicate**
4. In the new profile:
   * Select **Edit Licenses** and confirm at least a **Manager** license is selected
   * Under the **Information** section:
     * Set the **Last Name** to `APIUser`
     * Set the **ID** to `APIUser` (or another unused user ID)
     * Assign a new **Username** (e.g., `APIUser`)
     * Set the **Authentication Type** to **Basic**
     * Assign and confirm a **password**
     * Check **API Only User** (this ensures the password does not expire)
5. Under the **Access Profiles** section:
   * Set **Function Access Profile** and **Display Profile** to **Super Access** (or configure more restrictive access if needed)

### Step 2: Create a Function Access Profile (if needed)

If you didn't copy the function access profile from an existing user:

1. Log into WFM with an administrative account
2. Navigate to **Administration** → **Application Setup**
3. Expand **Access Profiles** and click **Function Access Profiles**
4. Click **New**
5. Configure the profile:
   * Enter a **Name** (e.g., the name of the application you're connecting)
   * Set the function access profile to **Super Admin access**
6. Click **Save & Return**
7. Assign this function access profile to your API user

### Step 3: Identify Your Subdomain

Your subdomain is part of your UKG Pro WFM URL. For example, if your URL is `merge.prd.mykronos.com`, your subdomain is `merge.prd`.

<Warning>Remove `-sso` from the URL if present. For example, if your URL is `merge-sso.prd.mykronos.com`, enter `merge.prd` instead.</Warning>

## Enter Credentials into Doozy

<Note>You must be a workspace admin to connect an HRIS integration.</Note>

1. Navigate to [Workspace Settings](https://doozy.live/app/settings/workspace)
2. Click **Integrations** in the sidebar
3. Select **HRIS**
4. Choose **UKG Pro Workforce Management** from the list of providers
5. Enter your **Username** and **Password**
6. Enter your **Client ID** and **Client Secret**
7. Enter your **Subdomain**
8. Click **Connect** to complete the integration