> ## Documentation Index
> Fetch the complete documentation index at: https://help.doozy.live/llms.txt
> Use this file to discover all available pages before exploring further.

# Step: Mentor Assignment

> Automatically pair users with mentors from a designated pool.

The **Mentor Assignment** step pairs the track participant with a mentor from your designated pool. Doozy creates a group DM between them and enables subsequent steps to message the mentor or the pair. Smart matching balances workload across mentors.

<Note>Only one mentor assignment step is allowed per track.</Note>

## ⚙️ Configuration

### Mentor Pool

Choose where mentors are selected from:

| Source                    | Description                          |
| ------------------------- | ------------------------------------ |
| **Specific People**       | Handpick individual users as mentors |
| **Slack Channel Members** | All members of a channel             |
| **Groups**                | Members of organizational groups     |

### Delivery Time

* **Immediate**: Leave blank to assign when step triggers
* **Scheduled**: Select a time (e.g., 9:00 AM), based on user's timezone

## 🧠 Smart Matching

Doozy uses round-robin matching that considers:

* **Workload balancing**: Distributes assignments evenly across the pool
* **Location**: Prefers mentors in similar locations
* **Timezone**: Prefers mentors in similar timezones

## 📬 Unlocked Destinations

After this step, you can send messages to:

| Destination       | Use For                                                       |
| ----------------- | ------------------------------------------------------------- |
| **Mentor**        | Private guidance, check-ins with the mentor only              |
| **Mentor & User** | Group DM welcome messages, shared resources, check-in prompts |

<Warning>Always add a message step to the group DM after assignment so both parties know they've been paired!</Warning>

## ⭐ Best Practices

1. **Size your pool**: 5-10 mentors per 20-30 mentees prevents burnout
2. **Notify immediately**: Send a group DM welcome right after assignment
3. **Set expectations**: Share mentor guidelines in the first message
4. **Schedule check-ins**: Use delays and messages to prompt engagement
5. **Collect feedback**: Add surveys at key milestones

<Tip>See [Track Examples](/tracks/track-examples) for complete mentorship track templates.</Tip>

## 🎯 Common Use Cases

* **New Hire Onboarding**: Pair new employees with experienced buddies
* **Intern Programs**: Assign full-time mentors to interns
* **Skills Development**: Connect learners with subject matter experts
* **Leadership Development**: Pair high-potentials with senior leaders
* **Remote Integration**: Help remote workers connect with team members

## 🔗 Related Steps

* [Step: Message](/tracks/steps/message): Send welcome messages to the group DM
* [Step: Introductions](/tracks/steps/introductions): Additional networking beyond the mentor
* [Step: Survey](/tracks/steps/survey): Collect mentorship feedback
* [Step: Delay](/tracks/steps/delay): Space out check-ins