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Manual enrollment adds people to a per-person track. Each person gets their own run.
  1. Open Tracks and select an active track.
  2. Select Enroll users.
  3. Choose people, channel members, groups or another available source.
  4. Choose Start now or Schedule for later.
  5. Review the timing and select Enroll.
For a broadcast, use Send instead. Cohort and mentoring tracks enroll people through their programs.

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People already enrolled

People currently on the track aren’t added a second time. To include people who were enrolled before, select Include users who’ve previously been enrolled. Their new run has a separate progress record.

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Timing options

The dialog starts with the track’s settings. You can change these for the people you’re adding:
  • Catch up on overdue steps: send missed steps in order during catch-up hours. Turn it off to move Day 1 to the next working day.
  • Override Track working hours: choose working days and catch-up hours for these enrollments only.
A scheduled enrollment start uses your time zone. Step delivery uses each enrolled person’s time zone. The catch-up window expands to include all step send times. Existing enrollments aren’t changed. See Timing.