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  1. Open the track’s Enrollees list.
  2. Find the person and select their enrollment.
  3. Select Remove from track and confirm.
Removal stops future steps and cancels outstanding work from that enrollment. It can’t be undone; enroll the person again to start a new run. You can remove an enrollment that hasn’t finished, including one marked Delivered with open activities. Completed, failed and canceled enrollments can’t be removed this way.

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What gets canceled

  • Open quizzes, surveys, polls and tasks belonging to the enrollment.
  • Reminders for those activities, including pending requests for someone to assign a mentor.
  • Unaccepted invitations to join another track.
  • Introductions that haven’t been confirmed as having happened.
Interactive Slack messages are updated to show canceled work is closed. Activities shared with other participants stay open for them. Already-assigned mentors remain assigned. Informational messages stay in Slack history. The same cleanup applies when an enrollment ends because someone is removed from a cohort or offboarded.