Mentors and mentees

People can be mentors, mentees or both. Manage them from the program’s People tab. Everyone must be connected to your Slack workspace.

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How people join

Automatic matching waits until people answer their role’s required profile questions. Unfinished profiles show as Hasn’t answered; the person can select Continue in the App Home. Draft programs accept invited people but don’t match them yet. Paused programs stop people joining themselves or accepting invites, though admins can still add them. Archived programs don’t accept new participants or invites.

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Who can join

Under Settings › General › Joining, configure mentors and mentees separately:

• Who can join: Anyone, Anyone matching filters or Only people I invite. Filters can use HRIS groups, country, work location or manager status.
• Approval: add people straight away or wait for an admin to approve them.

New programs are invite-only without approval. Opening mentor joining beyond invites turns mentor approval on; you can turn it off. People added by an admin don’t need approval.

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Send an invite

On People, open Invite › Send invite. Choose:

1. Send to: post in a Slack channel, or send direct messages to individuals, channel members or groups.
2. Buttons: Become a mentor, Find a mentor or both.
3. Message: write your own or use the default shown in the preview.
4. Expires after: 7, 14 or 30 days. The default is 14.

Invites work for draft and active programs and follow the program’s approval settings. They allow people to join invite-only programs, including through channel posts. Direct messages may take a few minutes. Doozy skips people who aren’t on Slack. Expired invites stop accepting joins and sending queued messages; send a new invite if needed.

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Invite history

Open Invite › Invite history to see recipients, senders, expiry dates, delivery counts and status. Admins can Revoke an active invite to stop new joins and queued messages. People who already joined stay in the program. Revoking can’t be undone.

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Approve or decline

Applicants who need approval appear as Needs approval after answering their profile questions.

• On Overview, select an applicant or Review all in the approval list. Read each profile, then Approve or Decline. Use A, D and → to approve, decline or skip.
• On People, open one person’s panel to approve or decline them, or select several rows to approve in bulk.
• In Slack, use Approve or Decline in the application message sent to program admins.

The person receives the decision in Slack. Declined people can’t rejoin that role unless an admin adds them. Skipped applications stay pending.

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The People tab

Switch between Mentors and Mentees, then filter by status. People needing attention appear first. The Waiting column shows how long each mentee has waited, and the line above the table shows when matching runs next.

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Select several people

Select rows to Approve, Remind or Remove people in bulk. Each button shows how many selected people it applies to. Removal asks for confirmation.

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Open a person

Select a row to see their status, joining history, mentorships and profile answers. For a waiting mentee, the panel also explains any matching problem and offers Find a mentor. Approved mentors have editable mentor limits. Use the person’s panel or row menu to:

• Remind to answer profile questions: resend their questions in Slack.
• Pause until: exclude them from matching until a date. Current mentorships continue. Use Resume to end the pause early.
• Remove from program: end their participation and mentorships while keeping their record. A removed mentor’s mentees return to waiting.
• Add back: return someone who left, or a completed mentee, to the program.

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Status

Pairs have separate mentorship statuses.

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Leave or pause new matches

In Slack, mentees can Leave at any time. Mentors can leave when they have no current mentees; otherwise, they can Pause new matches. They can later Resume new matches, or rejoin from the App Home after leaving.

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When someone leaves your workspace

People are removed from every program if their account is disabled, they leave the company in HRIS or they’re removed from Slack. Their mentorships end. If a mentor is removed, their mentees return to waiting. Deleting someone from the workspace also deletes their mentoring records and profile answers.