Mentorships

A mentorship is one mentee paired with one mentor. Open the program’s Mentorships tab to see pairs, their statuses and track progress.

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The Mentorships tab

Filter by status or select a row to see the pair’s details. Program admins can review matches, change mentors and end mentorships here.

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Mentorship statuses

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A mentorship’s page

Select a mentorship to see its dates, Why they match, track progress and both profiles side by side. Shared answer options are highlighted so you can compare them quickly.

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Review new mentorships

If you’ve enabled review before starting, new matches wait with the status Needs review.

1. Select Review all on Overview, or Review on Mentorships or a mentorship’s page.
2. Compare the profiles and read Why they match.
3. Select Approve to start the mentorship and its track, or Decline to find another mentor.

Use A to approve, D to decline, and the arrow keys to move between matches. Skipped matches stay on Needs review.

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Find another mentor

After declining, choose a replacement or select No one yet: leave it to matching. Doozy won’t automatically suggest the declined mentor for this mentee again. Suitable mentors appear first. Use Show N mentors matching wouldn’t pick or search by name to see others and why they’re excluded. Choose a mentor, select Next to compare profiles, then Approve. If you leave the mentee to matching, the dialog explains whether matching will try immediately, wait for the next run or needs a more suitable mentor.

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Pair people yourself

1. On Mentorships, select Match manually.
2. Choose a waiting mentee and a mentor.
3. Check any warnings, then select Match.

You can also use Find a mentor from a mentee’s panel. Manual pairing can override mentor limits, required matching rules and the manager restriction after a warning. Manual pairs start immediately, even if automatic matches need review. You can also pair people manually while the program is paused.

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How a mentorship is introduced

Use the program’s track to introduce the pair in Slack. Add a message addressed to Mentor & user (shared DM) to welcome them and explain what to do next.

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Track

Each program can have one track to send messages, resources and activities to its pairs.

1. Open Settings › Track.
2. Select Create a track, or Start from an existing track to copy a per-person track.
3. Add steps for the mentee (User in the builder), Mentor or both, then publish it.

The track starts for each new mentorship once it’s matched or approved. Without an active track, nothing is sent to the pair. Pausing a track prevents new starts; existing runs continue. The mentee’s mentor is already set, so you can send steps to Mentor or Mentor & user (shared DM) and use {{mentor}} in messages. The Mentor Assignment step isn’t needed or available. People can’t be enrolled in this track manually. Track progress appears on Overview and Mentorships. Ending a mentorship stops its track. Changing the mentor starts a new run from the beginning for the new pair.

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Mentor limits

Mentors have a limit on current mentees and can also have a total limit for the program. Matches awaiting review count toward their current limit. Configure these under Settings › Matching.

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Change a mentor

Open the mentorship and select Change mentor. Choose a replacement, select Next to compare profiles, then Change to and their name. The old mentorship ends, the old mentor gets a Slack message and the new pair starts the program’s active track from the beginning. For a match still awaiting review, use Decline in the review instead.

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When a mentorship ends

A completed mentee leaves the matching queue. To get another mentor, they select Find a mentor in the App Home, or an admin uses Add back on People. Leaving or being removed from the program ends the person’s mentorships. If a mentor is removed, their mentees return to waiting. A mentor who only pauses new matches keeps their current mentees.