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Tracks are automated workflows that guide users through a series of steps. Use them to onboard new hires, deliver training, run check-ins, and automate any recurring process. You build tracks in the Doozy dashboard, and your team experiences them in Slack.

Not sure where to start? Browse the Prompt Library

Copy-and-paste prompts for the AI track builder, organized by use case - onboarding, training, surveys, security, engagement, and more.

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✨ What You Can Do

  • Automate onboarding: Welcome new hires with messages, introductions, and training
  • Deliver training: Send quizzes, surveys, and learning content on a schedule
  • Run check-ins: Automated pulse checks at key milestones (30/60/90 days)
  • Assign mentors: Pair new hires with mentors automatically
  • Trigger on events: Start tracks on someone’s first day, on anniversaries, on a schedule, or per cohort
  • Track progress: Monitor completion and send reminders for mandatory steps

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🧩 Steps

Steps are the building blocks of a track. Each step performs an action - sending a message, delivering a quiz, collecting feedback - and runs on a day of the track at its own send time.

Message

Send automated messages to users, managers, or channels

Poll

Collect quick feedback with single-question polls

Survey

Gather detailed insights with multi-question surveys

Quiz

Test knowledge with interactive quizzes

Step Timing

Schedule each step by day and send time

Introductions

Connect people with automated introductions

Mentor Assignment

Pair users with mentors automatically

Tasks

Assign and track task completion

Add User to Track

Enroll users in another track automatically

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⚡ Triggers

Triggers determine when and how users are added to a track.

First day

Start on someone’s first day, once they’ve joined Slack

Work anniversary

Trigger on employee work anniversaries

On a schedule

Run at specific times and intervals

Manual enrollment

Add people yourself when you need precise control

Cohort

Run once per cohort or for each person when the cohort starts

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🎯 Common Use Cases

Day 1 is the member’s first day on the track - the day they are enrolled. On a First day track that’s the later of their start date and the day they join Slack; on a per-person cohort track it’s the cohort’s first day. Days count the track’s run days (Monday to Friday by default), so Day 30 is the member’s 30th run day (about six calendar weeks on the default week), not 30 calendar days. See Step Timing.
Day 1 is the member’s first day on the track - the day they are enrolled. On a First day track that’s the later of their start date and the day they join Slack; on a per-person cohort track it’s the cohort’s first day. Days count the track’s run days (Monday to Friday by default), so Day 30 is the member’s 30th run day (about six calendar weeks on the default week), not 30 calendar days. See Step Timing.

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📚 Quick Links

Create a Track

Step-by-step guide to building your first track

Prompt Library

Copy-and-paste prompts for the AI builder, by use case

How Tracks Work

What users see when enrolled in a track

Self-Join Tracks

Let users browse and join tracks themselves

View Progress

Monitor user progress and track completion

Add Users

Manually add users to a track

Track Examples

Pre-built templates for common use cases

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🚀 Getting Started

  1. Create a track and give it a name
  2. Choose a trigger - first day, manual enrollment, schedule, anniversary, or cohort
  3. Add steps - messages, quizzes, surveys, and more, each scheduled on its own day
  4. Activate and watch your automation run!