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Tracks are automated workflows that guide users through a series of steps. Use them to onboard new hires, deliver training, run check-ins, and automate any recurring process — all within Slack.

✨ What You Can Do

  • Automate onboarding: Welcome new hires with messages, introductions, and training
  • Deliver training: Send quizzes, surveys, and learning content on a schedule
  • Run check-ins: Automated pulse checks at key milestones (30/60/90 days)
  • Assign mentors: Pair new hires with mentors automatically
  • Trigger on events: Start tracks when someone joins, on anniversaries, or on a schedule
  • Track progress: Monitor completion and send reminders for mandatory steps

🧩 Steps

Steps are the building blocks of a track. Each step performs an action — sending a message, delivering a quiz, collecting feedback, or controlling timing.

Message

Send automated messages to users, managers, or channels

Poll

Collect quick feedback with single-question polls

Survey

Gather detailed insights with multi-question surveys

Quiz

Test knowledge with interactive quizzes

Delay

Add time gaps between steps

Introductions

Connect people with automated introductions

Mentor Assignment

Pair users with mentors automatically

Tasks

Assign and track task completion

Add User to Track

Enroll users in another track automatically

⚡ Triggers

Triggers determine when and how users are added to a track.

User Joined

Start automatically when someone joins your workspace

Work Anniversary

Trigger on employee work anniversaries

Schedule

Run at specific times and intervals

Manual

Add users manually when you need precise control

🎯 Common Use Cases

Use CaseTriggerKey Steps
New hire onboardingUser JoinedMessages, Introductions, Mentor Assignment, Quizzes
30/60/90 day check-insUser JoinedDelays, Surveys, Polls
Training programsSchedule or ManualMessages, Quizzes, Surveys
Manager onboardingManualMessages, Tasks, Surveys
Anniversary celebrationsWork AnniversaryMessages
Compliance remindersScheduleMessages, Quizzes

Create a Track

Step-by-step guide to building your first track

How Tracks Work

What users see when enrolled in a track

Self-Join Tracks

Let users browse and join tracks themselves

View Progress

Monitor user progress and track completion

Add Users

Manually add users to a track

Track Examples

Pre-built templates for common use cases

🚀 Getting Started

  1. Create a track and give it a name
  2. Add steps — messages, quizzes, surveys, delays, and more
  3. Choose a trigger — user joined, schedule, anniversary, or manual
  4. Publish and watch your automation run!