Tracks - Doozy Help

A track is a scheduled sequence of messages and activities. Use one to onboard new hires, deliver training or run regular check-ins.

Choose how it runs

Track type	How it works	Example
Per-person	Each person has their own start date, schedule and progress.	Welcome each new hire on Day 1, then send a survey on Day 5.
Broadcast	One run sends steps to an audience on a shared schedule.	Post a policy update to a channel, then send a quiz to the team.

Both types use the same builder. Each step has its own content, recipients, day and send time.

Build your first track

Create a track and choose its type.
Choose how it starts.
Add steps and recipients.
Set the timing, review the track and launch it.

Doozy sends the steps in Slack. Per-person tracks can also send email.

Follow its progress

Open the track to see individual enrollments or broadcast runs. View progress to check delivery, completed activities and errors. For a starting point, use the examples or AI prompts.