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Tracks are automated workflows that guide users through a series of steps. Use them to onboard new hires, deliver training, run check-ins, and automate any recurring process — all within Slack.

✨ What You Can Do

  • Automate onboarding: Welcome new hires with messages, introductions, and training
  • Deliver training: Send quizzes, surveys, and learning content on a schedule
  • Run check-ins: Automated pulse checks at key milestones (30/60/90 days)
  • Assign mentors: Pair new hires with mentors automatically
  • Trigger on events: Start tracks when someone joins, on anniversaries, or on a schedule
  • Track progress: Monitor completion and send reminders for mandatory steps

🧩 Steps

Steps are the building blocks of a track. Each step performs an action — sending a message, delivering a quiz, collecting feedback, or controlling timing.

⚡ Triggers

Triggers determine when and how users are added to a track.

🎯 Common Use Cases

Use CaseTriggerKey Steps
New hire onboardingUser JoinedMessages, Introductions, Mentor Assignment, Quizzes
30/60/90 day check-insUser JoinedDelays, Surveys, Polls
Training programsSchedule or ManualMessages, Quizzes, Surveys
Manager onboardingManualMessages, Tasks, Surveys
Anniversary celebrationsWork AnniversaryMessages
Compliance remindersScheduleMessages, Quizzes

🚀 Getting Started

  1. Create a track and give it a name
  2. Add steps — messages, quizzes, surveys, delays, and more
  3. Choose a trigger — user joined, schedule, anniversary, or manual
  4. Publish and watch your automation run!