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Facilitators are the people who help run a cohort day to day: a hiring manager, a trainer, an onboarding buddy. A facilitator is anyone on a program’s Access list with Facilitator turned on. Doozy adds them to each cohort’s Slack channel when it opens. The Facilitator toggle only appears when the program has a channel; with No channel there’s nothing to join.

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Facilitator toggle vs dashboard role

The Facilitator toggle only affects the Slack channel. What someone can see and do in the dashboard comes from their role on the same Access list. Most facilitators are viewers, who see (but can’t change):
  • The program and its cohorts
  • Each cohort’s roster: who’s in it and how they got there
  • Each person’s progress through the per-person tracks
Anyone in your workspace can be a facilitator, and they see only the programs they’re on. Give someone the editor role if they should also manage members, the schedule, and tracks.

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Managing facilitators

Facilitators are managed on the program’s Access list. Admins add and remove people; if the program has a channel, a new person starts as a viewer with Facilitator on. Editors can toggle Facilitator for anyone on the list. Changes apply to cohorts that haven’t finished. A new facilitator can see running cohorts right away and joins the channel of the next cohort that opens; an already-open channel isn’t back-filled. You don’t have to wait for a cohort to open to share its channel: copy the link from the Cohorts list, the program’s schedule table, or the cohort’s own page, and paste it into a kickoff invite or joining-instructions email ahead of day one. See Share the cohort channel link for where to find it and which cohorts offer one.
Members join a cohort’s channel on their own start date, not the cohort’s: someone starting later in the intake window isn’t there yet when the channel opens. If you send the link to the whole cohort in advance, it won’t take that group’s later starters to the channel until Doozy adds them on their own first day.
When a cohort needs a human (it couldn’t open, or someone couldn’t be enrolled), facilitators get the Slack DM alert along with the program’s admins. See when something goes wrong.