The Quiz step tests knowledge with multiple-choice questions and automatic grading. Use it to validate training comprehension, certify competency, or reinforce learning.
⚙️ Configuration
Quiz Selection
Select an existing quiz from your library or create a new one. Quizzes are managed separately in Quizzes and can be reused across multiple tracks.
Introduction Message
Optional message shown before the quiz starts. Supports rich text and placeholders ({{user}}, {{manager}}, {{mentor}}).
Feedback Question
Optionally collect feedback after the quiz with a follow-up question (text, rating, or multiple choice).
📍 Destination
| Destination | Description |
|---|
| User | Direct message to the track participant |
| Manager | Participant’s manager |
| Mentor | Assigned mentor (requires mentor step earlier) |
| Mentor & User | Group DM to both mentor and mentee |
⏰ Delivery Settings
Delivery Method
| Method | Best For |
|---|
| All at Once | Final assessments, certifications, shorter quizzes |
| One Per Day | Spaced learning, microlearning, longer quizzes |
Delivery Time
- Immediate: Leave blank to send when step triggers
- Scheduled: Select a time (e.g., 9:00 AM), based on recipient’s timezone
✅ Completion Settings
| Setting | Description |
|---|
| Mandatory | Users cannot skip or dismiss the quiz |
| Reminder Frequency | Days between reminders (1-7 days) |
| Reminder Window | How long to send reminders (1-31 days) |
| Custom Reminder | Override default reminder message |
| Due Date | Soft deadline for completion |
| Expiry Date | Hard deadline when quiz becomes unavailable |
When mandatory, users cannot skip or dismiss the quiz. Reminders continue until completed.
⭐ Best Practices
- Test what matters: Focus on key knowledge, not trivia
- Write clear questions: Avoid ambiguity and trick questions
- Quiz after learning: Add a delay step before quizzes
- Keep it focused: 5-15 questions for most quizzes
- Explain importance: Use intro message to set expectations
🎯 Common Use Cases
- Training Validation: Confirm understanding before progression
- Certification: Validate competency for role-specific skills
- Compliance Testing: Ensure policy and safety understanding
- Onboarding Knowledge: Test company culture and processes
- Product Knowledge: Verify sales/support team expertise
