⚙️ Configuration
Questions
Build your survey by adding questions. Each question needs a text prompt, question type, and optional settings like hints or allowing comments.Question Types
| Type | Description | Best For |
|---|---|---|
| Multiple Choice | Predefined options (single or multiple selection) | Categorical responses, preferences |
| Scale 1-10 | Buttons 1-10 with labels | Detailed satisfaction, performance ratings |
| Scale 1-5 | Buttons 1-5 with labels | Quick satisfaction checks |
| Emoji | 5 emoji options (😊 to 😡) | Mood checks, emotional responses |
| Employee NPS | 0-10 scale with Promoter/Passive/Detractor categorization | Engagement tracking, likelihood to recommend |
| Open Ended | Free-form text input | Detailed feedback, qualitative insights |
Question Options
- Allow multiple answers (Multiple Choice only): Let users select more than one option
- Allow comments: Add an optional text field for context
- Hint: Provide guidance to help users understand the question
Survey Settings
| Setting | Options | Notes |
|---|---|---|
| Anonymity | Yes / No (default) | Cannot be changed after creation. Use anonymous for sensitive topics. |
| Result Visibility | Admins Only (default) / Everyone | Controls who can view aggregated results |
| Time Limit | No Limit (default) / Custom (days/weeks) | Deadlines improve response rates |
📍 Destination
Choose where the survey will be sent:| Destination | Description | Example |
|---|---|---|
| User | Direct message to the track participant | Onboarding experience survey |
| Manager | Participant’s manager (requires manager configured in Doozy) | “How is {{user}} progressing?” |
| Mentor | Assigned mentor (requires mentor assignment step earlier) | Mentorship effectiveness survey |
| Mentor & User | Group DM to both mentor and mentee | Joint mentorship experience survey |
⏰ Schedule Settings
Control when the survey is sent:- Immediate: Leave blank to send when the step is triggered
- Scheduled: Select a specific time (e.g., 9:00 AM) — based on recipient’s timezone
📊 Survey Responses
Viewing Results
Access survey results from:- Doozy (Slack app) > Polls & Surveys > Survey Name
- Doozy (Slack app) > Tracks > Track Name > View Results
⭐ Best Practices
- Keep it short — 5-10 questions is ideal; longer surveys have lower completion rates
- Put key questions first — Most important questions at the top in case users don’t finish
- Be specific — “How satisfied were you with orientation?” beats “How are things?”
- Mix question types — Vary scales, choices, and open-ended to maintain engagement
- Use anonymity for sensitive topics — Culture surveys, leadership feedback, complaints
- Survey at milestones — Day 7, Day 30, Day 90 are natural feedback points
- Set deadlines — 3-7 days creates urgency and improves response rates
🎯 Common Use Cases
- Onboarding Feedback: Comprehensive assessment at 7, 30, and 90 days
- Training Evaluations: Multi-dimensional evaluation of training effectiveness
- Employee Engagement: Quarterly pulse surveys with multiple engagement indicators
- Exit Interviews: Detailed feedback from departing employees
- Culture Assessments: Anonymous surveys on company culture and values
Related Steps
- Step: Poll - Single-question feedback for quick pulse checks
- Step: Message - Send context before surveys or thank you after
- Step: Delay - Space surveys appropriately throughout the track
- Step: Mentor Assignment - Enable mentor destinations